Add Telegram live chat to Adobe Commerce (Magento)
Magento’s design configuration takes your line once, for every page of a store view.
Your line
Every website has its own line, which you get in step 3 of setup. It looks like this, with your site’s code in place of your-site-id:
<script src="https://signalgood.com/s/your-site-id.js" async></script>Start free to get your lineYour own line is under Install in Your websites.
Add it to Adobe Commerce (Magento) in three steps
- Step 1: Go to Content › Design › Configuration and edit your store view.
- Step 2: Open Footer › Miscellaneous HTML (or HTML Head › Scripts and Style Sheets) and paste your line.
- Step 3: Press Save Configuration, then clear the cache in System › Cache Management.
Several store views? Add the line to each one that should show the chat.
Check it works
Open your website in a new tab and look for the chat button in the corner. Send yourself a message: it arrives in Telegram from the SignalGood bot.
Questions about Adobe Commerce (Magento)
Why doesn’t the chat show after I saved?
Magento serves pages from its cache. Clear it in System › Cache Management and reload your store.
Does it need a Magento extension?
No. It is one line in your design configuration.
If the button doesn’t show
- Wait up to 10 minutes after a change.
- Clear your cache plugin or CDN.
- Check the line is on every page, not just one.
- Make sure the address in SignalGood matches your site, with or without
www.
For developers
If your site has a Content Security Policy, allow https://signalgood.com in script-src, connect-src and frame-src.
Take it off again
Remove the line, and the chat is gone from your site.
Other shop platforms
New to this? Read how Telegram live chat works, or see every platform. It’s $5 a month per website after 14 days free.